Custom Framing Framed By Framie

Shipping & Returns

Delivery Options

Delivery Charge is £20.00 and once your framing is complete we dispatch on Next Day Delivery.

   England, Wales and parts of Scotland (excluding Highlands and Islands)

Extra Delivery Charge

   The Highlands and Islands of Scotland, Northern Ireland, Channel Islands, Isle of Man and Isles of Scilly.

International Delivery

   Please email.

Collection from the Workshop  

    I'm happy for you to collect your framing from the workshop in Peterborough

Personal Delivery in Our Van

   Radius of about 100 miles from Peterborough, personal delivery available for large orders, large custom framing or specialist AR or museum glass framed Artwork or Shirt Framing

 

We aim to get your framing into the workshop the same day or day after placing your order/receiving your items for framing.

 

We are working up to 7 days a week and most orders go into the workshop the day after ordering and orders are dispatched the day after, but because your item is custom made for you, we are not able to give a time or specific date for goods despatched, though delivery is normal quick.

We have to back our self up so in some cases delivery be within 7-14 normal working days.

You will be notified when your order has gone into the workshop and when it has been dispatched.

Item availability

We try very hard to ensure that all stock shown on our site is readily available. Occasionally, however, a particular item may be temporarily out of stock or I don't have enough in stock for your order. In this case, it will not take more than a day or 2 to restock and we will keep you updated.

P.O. Boxes

Unfortunately, we are unable to deliver to P.O. Boxes.

 

 

Cancelling an order

You are ordering custom framing once an order is submitted it cannot be cancelled.

 

Return policy

Simply, if your order arrives with defects or is damaged in transit, we will replace it free of charge.

 At Anything Framed we always do our best to provide a finished product of impeccable quality. We hope you'll be thrilled with everything you order from us. At the same time, we realise that even we can't please all of the people all of the time!

 Any Problems at all Simply Contact.

Unless frames they're faulty, we're unable to offer a refund or exchange because all goods are custom, personalised and made-to-measure/order goods.

We will have gone to a lot of trouble to make your frames exactly to your specifications, and they will not be re-usable for any other purpose.

We go the extra effort with our packaging so your frame arrives in perfect condition, but in the event, your frame does arrive damaged please rest a sure we will arrange a repair or replacement very quick.

For damaged goods please contact us via email, include the reason the for return and we will arrange a repair or replacement.

Please allow 10 days for the return to be processed once we receive it.

To make sending things back as painless as possible, we've designed our returns procedure to be quick and easy. 

Returns procedure

1.     Email or give us call and with a reason for the return.

2.     As soon as we receive your request for a return, we will provide you with step-by-step instructions on how to return your order to us.

3.     Once we receive your returned order, we will repair or replace as required. 

Please Note:

  • Goods must be returned in good condition, carefully repacked in the original packaging.
  • We cannot, unfortunately, refund shipping costs for orders, unless the product is faulty or damaged.

Complaints

Here at Anything Framed we value our customers above all else. If for any reason you have a complaint about our service, please either call us on 07533 666647 or e-mail us or you can use the contact form and we will do our best to make you happy again!

We aim to respond to all complaints within 1 working day, but in any event, it will certainly be within 5 working days.

 



Testimonials

Great service!

Thank you so much for such great service, I thought it was almost impossible to meet my exhibition deadline but thanks to your prompt delivery it has...
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Thank you so much

Just wanted to thank Steve for all his help and advice on my chosen frame. It arrived today and it is perfect, I am so pleased with it. Very pleasant...
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very happy with my frame

Dear steve, just to let you know i was very happy with my frame for my torres shirt.fantastic service,i have another gerrard shirt that i would like...
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Very pleased with the framed photos and very prompt delivery

Stephen Very pleased with the framed photos and very prompt delivery- I was expecting it to be delivered next week. I will be in touch again in...
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Thanks again Steve

Thanks again Steve for another beautiful framing job on my crosstitch. The one you've just framed for me was a bespoke design and I've given them...
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